Office Address

2440 The Quadrant
Aztec West
BS32 4AQ

The office is located 5 minutes from junction 16 of the M5 on the Aztec West business park. 

An overhead view of our office location can be found here (please click through).

Please be aware that we may not attend the office every day so it may be several days before any post / deliveries are collected.

Tel: 01454 300 600 (Monday – Friday 9.00am to 5.00pm)


From 19 July 2021 COVID restrictions and social distancing rules are being relaxed. We intend, therefore, to gradually reintroduce the option to have a face to face appointment. We will, of course, continue to offer telephone / Zoom appointments if preferred.

When attending our office, we politely ask you to bring a face mask with you to show respect for others in the building who may not yet feel wholly comfortable with not wearing face coverings. Thank you.


Office hours

Our office hours are Monday – Friday 9.00am to 5:00pm and all telephone, video and face to face appointments will take place during these hours. Evening appointments for working families or those with young children are available on request at no additional cost.

An out-of-hours voice mail service is available 24 hours a day, 365 days a year. We are immediately notified of any new messages and we will respond as soon as possible.

Emails are monitored regularly during office hours and occasionally at weekends. Unless your enquiry is urgent, please allow two working days for a reply to your email or up to ten working days for a reply to a non-urgent email.

Public holidays

The office will close on the following public holidays:

Summer Bank Holiday – 30 August 2021